Secure repeat business.
Turn wins into long-term value.
HILTON FOODS GROUP
Hilton Foods Group wanted to maintain deep relationships with major clients through ongoing creative support.
Design doesn’t stop once a deal is won… it nurtures relationships so clients stick with you.
Repeat business isn’t automatic… it’s earned through experiences, clarity and trust. Blend in and clients quietly move on.
If clients don’t come back, we’ll keep you front of mind.
The aim:
Keep major client relationships strong beyond contracts.
The stuff:
Exhibition panels, explainer graphics, immersive installs and concepts.
The results:
Retention strengthened and long-term assignments continued.

To win high-stakes, long-term contracts with major clients such as Sainsbury’s, M&S, and McDonald’s, Hilton Foods relied on meticulously crafted, white paper–style documents as the cornerstone of each bid. These documents were more than just informative—they served as persuasive showcases of Hilton Foods’ full capabilities, from operational excellence and supply-chain integrity to innovation, sustainability, and quality assurance. By consolidating complex operational data, market insights, and strategic differentiators into a single, compelling narrative, each white paper clearly demonstrated Hilton Foods’ unique value proposition and aligned directly with the priorities of prospective clients, ultimately becoming the decisive instrument in securing new business.

Having worked with Hilton Foods as a trusted creative partner over time, our role has naturally evolved beyond tender support. We are now regularly invited to contribute to conceptual projects, helping potential clients envision new products and innovations before they even reach the production line. By translating market trends, consumer insights, and Hilton Foods’ operational expertise into imaginative concepts and visual narratives, we help clients see the possibilities, inspiring confidence and sparking ideas that turn into real, market-ready products. This deeper, collaborative engagement positions Hilton Foods not just as a supplier, but as a strategic partner in innovation.
Quote from the customer
“PHd have been brilliant at helping us explain what we do in a way that actually makes sense to our clients. They take all the complexity of our operations and turn it into something clear and engaging, which has made a real difference in how people see what we’re capable of.”
GRACE SHEARER | MARKETING MANAGER
One of the largest projects for Hilton Foods involved a complete redesign of their headquarters, creating an immersive environment that highlighted the company’s personality, values, and operational processes. Production workflows, supply-chain insights, sustainability initiatives, and innovation milestones were all incorporated into the design, allowing visiting clients to gain a clear understanding of Hilton’s capabilities. The transformation was delivered within two weeks, resulting in a space that effectively communicates Hilton Foods’ expertise and approach in a tangible, engaging way.







